We want you to love your purchase. If you are not satisfied, we are here to help.
1️⃣ Eligibility for Return
You can request a return if:
- The product is damaged
- Wrong item delivered
- Wrong size delivered
2️⃣ Return Time Window
Returns must be requested within 7 days of product delivery.
3️⃣ Product Condition for Return
Returned product must be:
- Unused & unworn
- With original tags and packaging
- Not washed or damaged
4️⃣ Non-Returnable Products
We do not accept return for:
- Innerwear / lingerie
- Accessories
- Sale / clearance items
- Customized orders
5️⃣ Refund Process
Refund will be issued after inspection to:
- Original payment method (3–7 business days)
or - Store credit
6️⃣ Exchange
Exchanges depend on stock availability.
7️⃣ Wrong Bank Details
We are not responsible for refund failure due to incorrect account information shared by the customer.
8️⃣ Cancellation
Orders can be cancelled before shipping. Once shipped, order cannot be cancelled.