We want you to love your purchase. If you are not satisfied, we are here to help.

1️⃣ Eligibility for Return

You can request a return if:

  • The product is damaged
  • Wrong item delivered
  • Wrong size delivered

2️⃣ Return Time Window

Returns must be requested within 7 days of product delivery.

3️⃣ Product Condition for Return

Returned product must be:

  • Unused & unworn
  • With original tags and packaging
  • Not washed or damaged

4️⃣ Non-Returnable Products

We do not accept return for:

  • Innerwear / lingerie
  • Accessories
  • Sale / clearance items
  • Customized orders

5️⃣ Refund Process

Refund will be issued after inspection to:

  • Original payment method (3–7 business days)
    or
  • Store credit

6️⃣ Exchange

Exchanges depend on stock availability.

7️⃣ Wrong Bank Details

We are not responsible for refund failure due to incorrect account information shared by the customer.

8️⃣ Cancellation

Orders can be cancelled before shipping. Once shipped, order cannot be cancelled.